My experience sits at the intersection of website product management, development, and web operations. I turn business objectives into clear requirements, coordinate work across teams, test the details, support successful launches, and help ensure websites remain useful long after they go live.
Much of my work has placed me between clients, account teams, designers, developers, content creators, and other stakeholders. I’m comfortable discussing goals with a client, organizing requirements for a development team, coordinating with creative partners, testing finished work, and explaining technical concepts in plain language.
My experience includes WordPress and .NET websites, ecommerce maintenance, content management, quality assurance, troubleshooting, analytics, process documentation, and client support.
I’ve worked with Jira, Confluence, Asana, Trello, GitHub, Google Analytics, HTML, CSS, and Python. I’m also interested in thoughtful uses of AI that improve documentation, requirements gathering, content workflows, troubleshooting, and project delivery.